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TERMS AND CONDITIONS
Welcome to Exclusive Elements! We are a consignment store operating online through www.exclusiveelementshtx.com. By using our site and services, you agree to these Terms and Conditions.
Exclusive Elements specializes in consignment items provided by individual consignors. As a consignment store, we have access to items that are no longer available in retail stores due to high demand and are therefore sold in the secondary market. All items are authenticated by our company upon acceptance for consignment to ensure quality and legitimacy. Our inventory is unique and changes frequently, with many items available in limited quantities or as one-of-a-kind pieces. We strive to display each item accurately on the site, but please note that variations in color, style, and size may occur due to the consignment nature of our products. We encourage customers to carefully review item descriptions and photos before making a purchase.
At Exclusive Elements, customer satisfaction is important to us. However, as all sales are final, we do not offer refunds. If you decide that you would like to exchange an item for another size or style, we may allow you to use the funds toward another purchase. This is handled on a case-by-case basis and is subject to availability.
To protect against fraudulent transactions, we require that the shipping address matches the billing address associated with your payment method. Failure to provide a matching address may result in the cancellation of your order. Please ensure all information is correct before placing your order to avoid delays or cancellations.